PT Terms and Conditions

For Fitness does not routinely verify or independently authenticate trainers' qualifications, certifications, professional registrations, training experience, identity, or competence before allowing them to use the Platform.

Trainers are responsible for ensuring that they possess all qualifications, certifications, registrations, licences, and other credentials required by applicable law for the fitness services they provide.

By registering for and using the Platform, you represent and warrant that:

• All qualifications, certifications, experience, and professional credentials you claim to hold are genuine, accurate, current, and not misleading.
• You are legally permitted and professionally competent to provide the services you offer.
• You will maintain any qualifications, certifications, registrations, or licences required for your activities.
• You will not represent yourself as medically qualified, professionally accredited, or endorsed by For Fitness unless that representation is accurate and expressly authorised.

• If we discover, or reasonably believe, that you have provided false, fabricated, expired where renewal is required, misleading, or materially inaccurate information about your qualifications or professional credentials, we may immediately suspend or terminate your account.
• Where appropriate, we may also remove your content, restrict your access to the Platform, or take other reasonable action to protect users and comply with applicable law.
• You acknowledge that providing false or misleading professional credentials may expose you to legal claims, regulatory action, financial liability, and other consequences.
• For Fitness does not guarantee that a trainer's qualifications or representations have been verified merely because the trainer has an active account.

• Trainers pay For Fitness for access to the Platform based on the number of clients they host, in accordance with the applicable pricing plan or fee arrangement presented to them.
• The applicable client limits, pricing, billing periods, and other material payment terms will be communicated through the Platform or another agreed channel.
• You are responsible for selecting and maintaining an arrangement appropriate for your intended use of the Platform.

• For Fitness does not charge trainers a commission on the revenue they earn from selling fitness programs, providing personal training, or offering other coaching services through their own business.
• Your earnings from client transactions are separate from the Platform Fees payable to For Fitness.
• You remain responsible for your own business expenses, taxes, refunds, chargebacks, and other financial obligations arising from your services, subject to applicable law and any applicable payment provider arrangements.

• Platform Fees must be paid using the payment method and billing arrangement made available by For Fitness.
• Where applicable, Stripe may process payments for Platform Fees.
• You authorise the applicable payment provider to process payments in accordance with the payment instructions and terms presented to you.
• Failure to pay amounts due may result in restricted access, suspension, or termination of your account.
• We may change our pricing or fee arrangements by providing reasonable advance notice where required by applicable law or your contractual arrangement.
• Any change will not retrospectively alter fees already properly incurred.

• Trainers are responsible for establishing and managing their own commercial relationships with clients.
• You may collect payment directly from clients using any lawful payment method you consider appropriate, subject to any applicable legal requirements and the terms of the payment provider you use.
• For Fitness does not charge a commission on such payments and does not necessarily collect, process, or hold payments made directly between trainers and clients.
• Unless expressly agreed otherwise, the contract for your training services is between you and your client, not between your client and For Fitness.
• You are responsible for communicating your prices, payment arrangements, cancellation conditions, refund terms, and other material service conditions to clients before they purchase your services.

• Where your client payments are processed through a Stripe integration provided for your use, the applicable Stripe account and payment arrangements will govern the processing and settlement of those payments.
• You must provide accurate payment and banking information and complete any onboarding, identity checks, business verification, or other requirements imposed by Stripe.
• Stripe may require information or documentation before enabling payments or payouts. Such requirements are separate from For Fitness's own trainer qualification verification practices.

Where Stripe processes your client payments and facilitates payouts, your eligible funds will be transferred to your designated bank account on a rolling payout schedule, subject to Stripe's applicable processing arrangements.

Your payouts are subject to applicable Stripe processing fees, which will be deducted from the relevant funds or otherwise charged in accordance with the applicable Stripe terms. For Fitness does not charge a commission on your client earnings.

The amount and timing of each payout may depend on factors including:

• The payment methods used by your clients.
• Payment processing and settlement times.
• Your Stripe account configuration and payout schedule.
• Applicable Stripe fees and other authorised deductions.
• Bank processing times, weekends, and public holidays.
• Verification requirements, account reviews, reserves, disputes, refunds, chargebacks, or other payment-related restrictions.

We do not guarantee that every payment will be available for immediate withdrawal or that funds will arrive in your bank account at a particular time.

You are responsible for maintaining accurate bank account details and complying with Stripe's applicable terms and requirements.

• You are generally responsible for refunds, cancellations, and service-related disputes arising from the training programs or coaching services you provide directly to clients, subject to applicable consumer protection laws and payment provider rules.
• Where payments are processed through Stripe, the allocation of refund costs, chargebacks, processing fees, negative balances, and other payment liabilities will depend on the applicable Stripe agreement and payment configuration.
• Stripe or the relevant financial institution may investigate disputed transactions, request supporting evidence, delay payouts, or apply other measures under its applicable terms.
• You agree to cooperate reasonably with legitimate payment investigations and to provide accurate supporting information when requested.
• For Fitness is not automatically responsible for refunding your clients or resolving disputes concerning the quality, delivery, or suitability of your services. However, nothing in these Trainer Terms removes any legal responsibility that For Fitness may have under applicable law or an express agreement.

Subject to third-party rights and applicable law, you retain ownership of the intellectual property rights in Trainer Content that you create and own.

You are responsible for ensuring that you have the necessary rights, permissions, and licences to upload, publish, distribute, or otherwise use your Trainer Content through the Platform.

By uploading or making Trainer Content available through the Platform, you grant For Fitness a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, transmit, and technically process that content to the extent reasonably necessary to:

• Operate and maintain the Platform.
• Deliver your programs and services to your clients.
• Make content available through the relevant trainer and client applications.
• Back up, secure, troubleshoot, and improve the operation of our services.
• Enforce our agreements and comply with legal obligations.

This licence continues for as long as reasonably necessary for the stated purposes, including where content must be retained temporarily for backups, legal compliance, dispute resolution, or security purposes.

We will not acquire ownership of your Trainer Content merely because you upload it.

You must not upload or distribute content that infringes another person's intellectual property rights, violates applicable law, or breaches our policies.

You must not copy, extract, resell, redistribute, or commercially exploit For Fitness's software, branding, or proprietary materials without our permission or another valid legal basis.

We may remove or restrict access to content where reasonably necessary to address an infringement complaint, comply with legal obligations, or enforce these Trainer Terms.

The Platform may allow you to access and manage personal information relating to your clients, including contact details, workout records, fitness progress, and health-related information.

You may use Client Data only for legitimate purposes connected with providing your services, managing client relationships, and fulfilling your legal obligations.

You must not use Client Data for unrelated marketing, sell it to third parties, or disclose it to unauthorised persons.

You must comply with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018, as applicable.

Depending on how you determine the purposes and means of processing Client Data, you may act as an independent data controller for information relating to your own coaching business.

You are responsible for determining your legal obligations in relation to the personal information you collect and use.

Where applicable, you must:

• Provide clients with appropriate privacy information.
• Identify and rely on a valid lawful basis for processing personal information.
• Obtain any consent required by law.
• Process health and other special category data only where a valid legal condition applies.
• Keep Client Data secure and restrict access to authorised persons.
• Respond appropriately to data subject requests.
• Notify the relevant parties or authorities of personal data breaches where legally required.
• Delete or return personal information when required by law or when it is no longer necessary, subject to applicable retention obligations.

You must not assume that a client's decision to use For Fitness automatically constitutes consent to every form of data processing by you.

You must take reasonable technical and organisational measures to protect Client Data against unauthorised access, loss, disclosure, alteration, or destruction.

You must promptly notify us if you become aware of a security incident involving the Platform or Client Data that may require our attention.

For Fitness processes personal information in accordance with its Privacy Policy and applicable law. These Trainer Terms do not replace that policy or any separate data processing agreement that may be required.

You are generally responsible for establishing and communicating your refund and cancellation policies for the fitness programs and services you sell directly to clients.

Your policies must comply with applicable consumer protection laws and any relevant payment provider requirements.

You must not use a refund policy to remove or restrict statutory rights that clients cannot legally waive.

Where a refund is legally required, you must comply with the applicable requirements even if your own policy states otherwise.

Requests for refunds of fees paid by trainers directly to For Fitness must be submitted to us at james.chivesa@forfitnesscoaching.com.

Any refund will be assessed in accordance with the applicable payment terms, the circumstances of the request, and applicable law.

Nothing in these Trainer Terms excludes any statutory refund or cancellation right that may apply to a trainer.

You are responsible for communicating the cancellation terms applicable to your own coaching services and for honouring those terms.

Ending your For Fitness account does not automatically cancel separate contracts between you and your clients, nor does it automatically resolve outstanding payment obligations, refunds, or disputes.

You must make appropriate arrangements to address your outstanding obligations to clients when your account ends.

You may stop using the Platform and request account closure through the available account settings or by contacting us.

You remain responsible for any outstanding fees, legal obligations, and contractual commitments to clients arising before termination.

We may suspend, restrict, or terminate your account where reasonably necessary, including where:

• You breach these Trainer Terms or our other applicable policies.
• You provide false or misleading qualifications, certifications, identity information, or business details.
• You engage in fraud, harassment, abuse, or other prohibited conduct.
• You fail to pay applicable Platform Fees.
• Your activities create a material risk to clients, other users, or the Platform.
• You misuse Client Data or violate applicable privacy laws.
• We are required to act by law, a competent authority, or a payment provider's applicable requirements.
• Your conduct creates a material security, legal, or operational risk.
• We discontinue the relevant services, subject to applicable contractual and legal obligations.

Where appropriate and legally permissible, we may provide notice or an opportunity to remedy a breach before taking action.

We may take immediate action where reasonably necessary to address serious misconduct, protect users, prevent harm, or comply with legal obligations.

When your account is suspended or terminated:

• Your access to some or all trainer features may be restricted.
• Your clients may lose access to platform-dependent programs and services associated with your account.
• Outstanding Platform Fees and other amounts properly due may remain payable.
• Your rights to use the Platform and its proprietary features will end to the extent applicable.
• We may retain information where necessary to comply with law, resolve disputes, enforce agreements, maintain security, or meet legitimate record-keeping requirements.

We will handle personal information in accordance with our Privacy Policy and applicable data protection laws.

Termination does not automatically extinguish your obligations to clients or their legal rights.

These Trainer Terms, together with the applicable Terms of Service, Privacy Policy, Community Guidelines, and any other terms expressly incorporated by reference, govern your use of the trainer services.

Where a separate written agreement applies to a particular service or payment arrangement, its terms will apply to the extent expressly agreed and legally enforceable.

If any provision of these Trainer Terms is held to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Failure or delay by either party in exercising a right under these Trainer Terms does not constitute a waiver of that right.

You may not transfer or assign your rights or obligations under these Trainer Terms without our prior written consent, except where otherwise permitted by applicable law.

We may transfer our rights or obligations as part of a business restructuring, merger, acquisition, or transfer of the relevant services, subject to applicable law and any required notices or consents.

The Platform may integrate with third-party services, including Stripe and other technology providers.

Your use of those services may be subject to separate terms and privacy policies. For Fitness is not responsible for independent third-party services except to the extent required by applicable law or expressly agreed otherwise.

You agree that we may communicate with you electronically regarding your account, Platform Fees, service updates, security matters, and changes to these Trainer Terms.

You are responsible for maintaining accurate contact details and reviewing important communications.